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With a Service-Driven Team Culture, Digital Tipping Pays Off at Hilton Richmond Downtown

Hilton Richmond Downtown

"Digital tipping really motivates the team to do a better job," said Renee Jackson, Housekeeping Manager at Hilton Richmond Downtown. The hotel uses Grazzy to reward employees for their commitment to great service

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With a Service-Driven Team Culture, Digital Tipping Pays Off at Hilton Richmond Downtown

Train new teammates for digital tipping success

In this article, we’ll walk through some steps you can take to make sure digital tipping is a natural part of the job as new teammates come on board.

How team cultures are improved by digital tipping

Teams that work together to improve the customer experience, try new things and celebrate team wins will ultimately be rewarded with happier customers and more tips.

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How to Introduce Your Team to Digital Tips with Grazzy

Getting teams familiarized with Grazzy and earning digital tips is easy. This guide will help you answer some common questions about the digital tipping platform and its benefits.

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